Call Information
| Call ID | 4f13ae32-e238-4c7e-a2c0-171d6a11eef1 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_8fc511f2-0b2e-404c-be6d-da112d459ebe |
| Account ID | wsContact_57d13645-4d16-49dd-85db-de478e97b8e2 |
| Tenant ID | ws_406c3604-ce84-47ae-b20e-d4d7e09e5fe0 |
| Caller | 2059268674 |
| SIP Call ID | kvmon-allevio-poc-11fda602-27f9-4ca3-beb9-eb649c8181da@10.50.199.53 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-11-01 04:11:29 |
| End Time | 2026-11-01 04:19:08 |
| Duration | 459s |
| Session ID | S_cdb80904-97e4-4e47-b99e-e99dc19b3d5e |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 2
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| STUCK_IDLE | WARNING | Agent stuck in IDLE for 304s (threshold: 300s) | 2026-11-01 04:18:25 | 415s |
| ELEVENLABS_1008 | WARNING | ElevenLabs WebSocket closed with code 1008 (policy violation) | 2026-11-01 04:16:19 | 290s |