Call Information
| Call ID | 738223db-a6c9-4f13-88e7-bbf1b8a320df |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_8fc511f2-0b2e-404c-be6d-da112d459ebe |
| Account ID | wsContact_7c1ec65b-5968-4548-8afc-ed889d543550 |
| Tenant ID | ws_406c3604-ce84-47ae-b20e-d4d7e09e5fe0 |
| Caller | 2059268674 |
| SIP Call ID | kvmon-allevio-poc-7253fc05-4bab-4c8f-aff5-8e53e3c8ce0d@10.50.199.53 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | en |
| Audio Format | ulaw |
| Start Time | 2026-11-01 10:35:00 |
| End Time | 2026-11-01 10:43:00 |
| Duration | 479s |
| Session ID | S_4cadc652-3497-4a92-9c61-453eb7bd01e5 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 2
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| STUCK_IDLE | WARNING | Agent stuck in IDLE for 303s (threshold: 300s) | 2026-11-01 10:42:30 | 449s |
| ELEVENLABS_1008 | WARNING | ElevenLabs WebSocket closed with code 1008 (policy violation) | 2026-11-01 10:40:15 | 314s |