Call Information
| Call ID | a23d6046-3a54-4974-9d3a-7c2a92301c60 |
|---|---|
| Agent Type | RTP |
| Invoker ID | INV_dea7835c-aa02-423a-91e9-b690a69a724b |
| Account ID | wsContact_9b513619-b047-42d4-bbd2-3cca72ecbb52 |
| Tenant ID | ws_0dbc8653-816e-4240-89cf-46f34680a9b8 |
| Caller | FuncTest02 |
| SIP Call ID | kvmon-vitalant-flow-launch-4ffa9174-1e1a-4db4-85d8-c81821c1fb1f@10.50.199.53 |
| Agent Instance ID | Voice-Agent-1 |
| Status | Ended |
|---|---|
| Language | EN |
| Audio Format | ulaw |
| Start Time | 2026-11-01 04:55:01 |
| End Time | 2026-11-01 04:56:01 |
| Duration | 60s |
| Session ID | S_21a841eb-427e-40b6-b0c5-010fa9443cf3 |
No live agent found for this call. The agent may have already shut down.
Runtime state is only available while the agent is active.
Health Alerts 5
| Condition | Severity | Message | Detected At | Age at Detection |
|---|---|---|---|---|
| TTS_AUDIO_PENDING_STALL | WARNING | TTS audio pending for 15s (threshold: 5s) | 2026-11-01 04:55:20 | 19s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 17s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 04:55:20 | 19s |
| TTS_AUDIO_PENDING_STALL | WARNING | TTS audio pending for 10s (threshold: 5s) | 2026-11-01 04:55:15 | 14s |
| CALLER_DEAD_AIR | WARNING | Caller-perceived dead air for 12s (threshold: 8s); recovery ladder: comfort=- redrive=- holdingLine=- terminal=- | 2026-11-01 04:55:15 | 14s |
| TTS_AUDIO_PENDING_STALL | WARNING | TTS audio pending for 5s (threshold: 5s) | 2026-11-01 04:55:10 | 9s |