Agent Detail f49ceedf-0e4d-4241-bb02-ce1bac30c360

Call Information

Call ID f49ceedf-0e4d-4241-bb02-ce1bac30c360
Agent Type RTP
Invoker ID INV_8fc511f2-0b2e-404c-be6d-da112d459ebe
Account ID wsContact_b2a51ed8-a766-4e6f-9280-0492496dace8
Tenant ID ws_406c3604-ce84-47ae-b20e-d4d7e09e5fe0
Caller 2059268674
SIP Call ID kvmon-allevio-poc-a3175793-2e1d-4205-97ea-75bd2a9db805@10.50.199.53
Agent Instance ID Voice-Agent-1
Status Ended
Language en
Audio Format ulaw
Start Time 2026-11-01 06:20:00
End Time 2026-11-01 06:26:45
Duration 405s
Session ID S_14beca57-dfe5-4678-b987-852236b52876
No live agent found for this call. The agent may have already shut down. Runtime state is only available while the agent is active.

Health Alerts 1

Condition Severity Message Detected At Age at Detection
RTP_NO_PACKETS_RECEIVED WARNING No RTP packets received 405s after media ready (threshold: 15s) 2026-11-01 06:26:46 405s